Product Specialist. This individual will act as a liaison between customers and the company for products, drive the development process and technology to meet customer goals, and monitor customer stock levels. Will also evaluate customer sites for new products, create product designs, select appropriate material for the application, select product type for the application, gain/obtain quotations and submit to customers, develop plans for new products, observe product performance, work with the plant and design office for product alterations, assist customers in obtaining optimal product performance, and investigate and report on customer complaints, as well as provide necessary support to ensure complaint resolution. Position will include traveling to customer facilities and will require a valid driver's license and good driving record. Must have experience with MS Word and Excel, AutoCAD and experience in data collection, summation and analysis, as well as strong written and oral communication skills. Bachelor's Degree in Ceramics or Metallurgy preferred and must have minimum of 10 years experience in a similar position within the steel industry. Temp to hire or direct hire position starting out at $45K - $55K depending on experience.