Cutomer Service Representative
SOUTH BEND, IN 46601 | Temporary
Minimum of 3 years customer service experience including some cash handling training
Advanced Microsoft Office knowledge
Collections, inside sales and previous call center experience a plus
High School Diploma/GED or equivalent
Pass background and credit check
Excellent communication and problem solving skills
Possesses a pleasant phone voice
Ability to multi-task
Enjoys working in a fast paced professional environment
Customer Service Representatives receive the Company's incoming calls primarily from customers and sales representatives to assist with orders, service, shipping, accounting, cross selling, and general product information questions. Call information is documented in a Microsoft Customer Relationship Management (CRM) system and followed up on to ensure all issues are resolved to the customer's satisfaction.
Pay range is $12.00-$14.00/hr. DOE.