Cutomer Service Representative

SOUTH BEND, IN 46601 | Temporary

Post Date: 03/29/2018 Job ID: 00004ZP0 Industry: Clerical Pay Rate: 12.00
Customer Service Representative-8am-5pm M-F-South Bend area company


Minimum of 3 years customer service experience including some cash handling training
Advanced Microsoft Office knowledge
Collections, inside sales and previous call center experience a plus
High School Diploma/GED or equivalent
Pass background and credit check

Required Skills:

Excellent communication and problem solving skills
Possesses a pleasant phone voice
Positive attitude
Ability to multi-task
Detail oriented
Team player
Enjoys working in a fast paced professional environment

Job Summary:

Customer Service Representatives receive the Company's incoming calls primarily from customers and sales representatives to assist with orders, service, shipping, accounting, cross selling, and general product information questions. Call information is documented in a Microsoft Customer Relationship Management (CRM) system and followed up on to ensure all issues are resolved to the customer's satisfaction.

Pay range is $12.00-$14.00/hr. DOE.

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